Privacy Policy

1. Information We Collect

ph361 collects various types of information to provide, maintain, and improve our services. The information we collect falls into the following categories:

1.1 Personal Information You Provide

When you register an account on the ph361 platform, we collect personal information that you voluntarily provide, including but not limited to:

• Identity Information: Full legal name, date of birth, gender, and government-issued identification numbers (for age verification and compliance purposes).
• Contact Information: Email address, phone number, and residential address.
• Financial Information: Payment method details, including GCash account information, PayMaya account information, bank account numbers, and transaction history.
• Account Credentials: Username, password, and security questions.
• Verification Documents: Copies of government-issued IDs, proof of address, and proof of payment method ownership submitted for account verification purposes.

1.2 Information Collected Automatically

When you access and use the ph361 platform, we automatically collect certain technical and usage information, including:

• Device Information: Device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, time spent on the platform, click patterns, and navigation paths.
• Location Data: IP address and approximate geographic location (city and region level) to ensure compliance with jurisdictional restrictions.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user activity, remember preferences, and improve platform functionality.

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment Processors: Transaction data from GCash, PayMaya, banks, and other payment providers.
• Identity Verification Services: Verification results from third-party identity verification providers used to confirm your age and identity.
• Game Providers: Gameplay data and statistics from third-party game developers and software providers whose games are available on our platform.

2. How We Use Your Information

ph361 uses the information we collect for the following purposes:

• Account Management: To create, maintain, and manage your ph361 account, including authentication and access control.
• Service Provision: To provide access to casino games, process deposits and withdrawals, and deliver customer support.
• Compliance and Verification: To verify your age (21+ requirement), identity, and payment methods in compliance with Philippine gaming regulations and anti-money laundering laws.
• Transaction Processing: To process financial transactions, including deposits, withdrawals, and bonus credits.
• Security and Fraud Prevention: To detect, prevent, and investigate fraudulent activity, unauthorized access, and other security threats.
• Responsible Gaming: To implement responsible gaming tools, including deposit limits, loss limits, and self-exclusion programs.
• Communication: To send you account notifications, transaction confirmations, promotional offers, and customer support messages.
• Platform Improvement: To analyze usage patterns, improve platform functionality, and develop new features and services.
• Legal Obligations: To comply with legal and regulatory requirements, including reporting obligations to PAGCOR and other government agencies.
• Marketing: To send you promotional materials, bonus offers, and updates about new games and features (you may opt out at any time).

3. Legal Basis for Processing

Under the Data Privacy Act of 2012, ph361 processes your personal information based on the following legal grounds:

• Consent: You have provided explicit consent for us to process your personal information for specific purposes, such as marketing communications.
• Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you, including providing access to our services and processing transactions.
• Legal Obligation: Processing is required to comply with Philippine laws and regulations, including age verification, anti-money laundering, and gaming compliance requirements.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security, and platform improvement, provided that such interests do not override your fundamental rights and freedoms.

4. How We Share Your Information

ph361 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients:

4.1 Service Providers

We share your information with third-party service providers who perform services on our behalf, including:

• Payment Processors: GCash, PayMaya, banks, and other payment providers that process deposits and withdrawals.
• Identity Verification Services: Third-party providers that verify your age and identity.
• Game Providers: Software developers and game studios whose games are available on our platform.
• Customer Support Tools: Live chat and ticketing systems used to provide customer support.
• Cloud Hosting Providers: Companies that host our servers and store data securely.
• Analytics Providers: Services that help us analyze platform usage and improve user experience.

All service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

4.2 Regulatory and Legal Authorities

We may disclose your information to government agencies, regulatory bodies, and law enforcement authorities when required by law or when necessary to:

• Comply with legal obligations, court orders, or subpoenas.
• Cooperate with PAGCOR and other gaming regulators.
• Investigate and prevent fraud, money laundering, or other illegal activities.
• Protect the rights, property, and safety of ph361, our users, and the public.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such transfer and provide you with choices regarding your information.

5. Data Security

ph361 takes data security seriously and implements industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols.
• Secure Storage: Personal information is stored on secure servers with restricted access and encrypted at rest.
• Access Controls: Only authorized personnel with a legitimate business need have access to your personal information.
• Two-Factor Authentication: We offer two-factor authentication to protect your account from unauthorized access.
• Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential risks.
• Employee Training: Our staff receives training on data protection and security best practices.

While we strive to protect your information, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and notifying us immediately of any unauthorized access.

6. Data Retention

ph361 retains your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Account Information: Retained for the duration of your account and for up to 7 years after account closure to comply with financial and regulatory record-keeping requirements.
• Transaction Records: Retained for at least 5 years as required by anti-money laundering regulations.
• Verification Documents: Retained for the duration of your account and for up to 5 years after account closure.
• Marketing Communications: Retained until you opt out or withdraw consent.

After the retention period expires, we will securely delete or anonymize your personal information.

7. Your Rights

Under the Data Privacy Act of 2012, you have the following rights regarding your personal information:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
• Right to Erasure: You have the right to request deletion of your personal information, subject to legal and regulatory retention requirements.
• Right to Object: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Right to Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: If processing is based on your consent, you have the right to withdraw consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

ph361 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences, analyze usage patterns, and improve platform functionality. The types of cookies we use include:

• Essential Cookies: Required for the platform to function properly, including authentication and security.
• Performance Cookies: Collect information about how you use the platform to help us improve performance.
• Functional Cookies: Remember your preferences and settings to provide a personalized experience.
• Marketing Cookies: Track your activity across websites to deliver targeted advertising.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of the platform.

9. Third-Party Links

The ph361 platform may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

The ph361 platform is intended for users aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have collected information from a minor, we will take immediate steps to delete such information and terminate the account.

11. Changes to This Privacy Policy

ph361 reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the platform. We will notify you of material changes via email or through a prominent notice on the platform. Your continued use of the platform after such changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: